FAQ

FAQ

1. Q: What type of plastic are your photo frames made of?

A: Our photo frames are primarily made from high-quality Polystyrene (PS) or Acrylonitrile Butadiene Styrene (ABS) plastic. These materials offer excellent clarity, durability, and impact resistance, while also being easy to clean and maintain. We can also use other types of plastic based on your customization needs.

2. Q: Will the plastic photo frames turn yellow over time?

A: The plastic we use is specially treated with UV resistance to help slow down the yellowing process. However, prolonged exposure to direct sunlight may still cause slight discoloration. We recommend avoiding placing the frames in direct sunlight to prolong their lifespan.

3. Q: Are the plastic photo frames easy to clean?

A: Yes, they are very easy to clean. You can use a soft, damp cloth to gently wipe the frame surface to remove dust and stains. If necessary, you can use mild soapy water, but avoid using harsh chemical cleaners or abrasive cleaning tools.

4. Q: Do you offer custom sizes or designs for plastic photo frames?

A: Yes, we offer customization services. You can provide specific dimensions, colors, styles, or design drawings, and we will produce according to your requirements. Please contact our customer service team for more details and a quote.

5. Q: What type of glass are your crystal balls made of?

A: Our crystal balls are made from high-quality K9 optical glass. This type of glass has high light transmittance, a high refractive index, and excellent purity, resulting in a crystal-clear and brilliant visual effect.

6. Q: What material is the base of the crystal ball made of?

A: The bases of our crystal balls are available in various materials, including wood, metal, crystal glass, or resin. You can choose the base material that best suits your preference and budget. We can also customize the base according to your requirements.

7. Q: Are the crystal balls easily breakable?

A: While our crystal balls are made of high-quality glass, glass products are inherently fragile. Please avoid dropping the crystal ball or hitting it against hard objects. Handle with care during transportation and handling.

8. Q: Can I customize the patterns or text inside the crystal ball?

A: Yes, you can. We offer laser inner engraving or surface engraving techniques to engrave your desired patterns, text, logos, or photos inside or on the surface of the crystal ball. This is an excellent option for personalized gifts or souvenirs.

9. Q: How do I care for the crystal ball?

A: Please use a soft, dry cloth or a specialized eyeglass cleaning cloth to wipe the surface of the crystal ball to remove fingerprints and dust. Avoid using harsh cleaners or rough cloths, as they may scratch the crystal ball.

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